Customer Service Help

You can order quickly and easily through ahrashop.com. We accept and deliver orders within the United States. You must be at least 16 years of age to make an online purchase. For more information, please see our Privacy Statement.

Representatives are available:

MON-FRI: 8am to 5pm EST - SAT-SUN: 8am to 3pm EST. 

Address
117 Crownover cove Georgetown TX 78626

Phone
(301) 882-9171

Email
shop@ahrashop.com

Shipping

Orders ship Ground within 2 business days either USPS or UPS.

If you need your shipment expedited we will do our best to facilitate your needs. Extreme cold weather may delay your shipment as beeswax can be very fragile in the cold. We always contact our customers if any delay is anticipated.

We do our best to reduce, recycle and reuse all packaging.

Returns

If you are dissatisfied with the color or size of the candles you purchased we will accept returns. Please note the following points when considering a return:

• Please call us first to get approval for the return.

• Once the product is returned to us in excellent condition we will issue a credit or return. There may be a small handling/restocking fee for returned items.

• We will only refund the purchase price. Please note this does not include the shipping cost in either direction.

• Refunds can only be made on undamaged, unused merchandise.

• If your candles arrive damaged due to shipping or any defect, we will gladly replace or refund you for your purchase.